Terms and Conditions

Welcome to Zoom Hearing.

We provide products and services via our website at www.zoomhearing.ca.

By using this website, you are agreeing to the following terms and conditions.


Please review our Privacy Policy which also governs your usage of this website.

Usage of the Website

The website and our products are not intended for children and your usage of the website will be deemed as a representation that you are 18 years of age or older. You may only use this website for your personal, non-commercial purposes.

Electronic Communications

When you use any of our services or send us emails, text messages, or other communications from your desktop or mobile device, you may be communicating with us electronically. You consent to receive communications from us electronically, such as emails, texts, or notices and messages on this site. You agree that all communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

No Professional Advice

Any information provided to you via this website or otherwise by Zoom Hearing and its employees or agents is for informational purposes or general guidance only and does not constitute medical or other professional advice.

Your Account

You may require your own account to use certain services on this website and you may be required to be logged in to the account and have a valid payment method associated with it. You are responsible for maintaining the confidentiality of your account and password and you agree to accept responsibility for all activities that occur under your account.


Risk of loss and title for items purchased on the website pass to you upon our delivery of the product to the carrier. You are responsible for filing any claims with carriers for lost or damaged shipments. We are not responsible for any customs costs for orders that are shipped outside of Canada.

Reviews and Comments

Our website offers you the ability to post comments related to your experience with our products and services. By doing so, you grant Zoom Hearing the right to use your comments on our website and in other marketing materials including the name that you use to submit the comments. We are under no obligation to post your comments on our website and we reserve the right to remove or edit your comments for any reason.


Unless otherwise stated, Zoom Hearing and/or its suppliers and licensors own the intellectual property rights for all material on this website and you are hereby granted a limited, non-exclusive right to access the content on our website.

All intellectual property rights are reserved. You may access information from this website for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Zoom Hearing
  • Sell, rent or sub-license material from Zoom Hearing
  • Reproduce, duplicate or copy material from Zoom Hearing
  • Redistribute content from Zoom Hearing
  • Engage in any activity that would overburden the website and/or reduce the ability of others to access the website


You agree to hold Zoom Hearing and all affiliated parties harmless from any damage, loss, tort, cost or expense including legal fees incurred in connection with any claim brought or asserted against any of the Indemnified Parties arising from or related to your use of the website or our products and services.


We attempt to ensure that the information on the website is accurate and complete, however this information may contain errors, omissions and inaccuracies. We assume no liability for such errors or omissions and we reserve the right to revoke any offer stated on the website and to make changes to the prices and product information provided on the website. We also do not represent or warrant that the website will be uninterrupted or secure.


You agree that Zoom Hearing may terminate your usage of the website for any reason, with or without notice to you. You also agree that Zoom Hearing may modify or discontinue the website and/or its operations with or without notice to you and that we will not be liable to you or any third party as a result of such modification or discontinuation.

General Provisions

You expressly agree that exclusive jurisdiction for any dispute with Zoom Hearing shall be the courts of Ontario, Canada. Any cause of action you may have with respect to Zoom Hearing must be commenced within one year after the claim or cause of action arises.


The provisions entitled “License”, “Indemnification”, “Disclaimer”, and General Provisions” will survive the termination of this agreement.

Notification of Changes

Zoom Hearing reserves the right to amend this Agreement at any time. You are bound by any such revisions and should therefore read them carefully each time you access the website as they may change periodically.

These terms and conditions were last updated on February 1, 2023.


If you have any questions about these Terms and Conditions please contact Zoom Hearing at
Email: customerservice@zoomhearing.ca
Phone: 800-519-8909.