How to order

Order Online for Savings and Convenience

Three Easy Steps to Better Hearing

Step 1 - Tell Us About You

The first step is to complete our Online Appointment Request and send us your hearing test results. One of our representatives will contact you to schedule an online video consultation.

Hearing test results are recorded on a form called an Audiogram and must be performed by an Audiologist or a certified Hearing Instrument Specialist. This test may be obtained at an Ear Nose and Throat (ENT) doctor’s office or at a hearing clinic. Tests performed at an ENT’s office are likely to be covered by your provincial health plan. Tests provided at a hearing clinic may be provided at no charge or they may charge a fee. If you are unable to obtain a free hearing test in your area, Zoom Hearing will reimburse you for the cost of a hearing test. Reimbursement will be in the form of a credit of up to $70 to be used against any purchase from Zoom Hearing. Contact us for details.

Step 2 - Meet Our Audiologist

Meet with our audiologist for an online appointment. During this appointment our audiologist will review your hearing test results, answer your questions about your hearing loss and hearing aids and help you select the hearing aids that best suit your hearing needs, lifestyle and budget. There is no cost for this consultation.

Step 3 - Your Hearing Aids Delivered to Your Home

Your hearing aids will be shipped directly to you, custom programmed and prepared to suit your personal hearing needs. Our audiologist will meet with you via a Virtual Appointment during which they will confirm the fit of your hearing aids and teach you how to wear, use and care for your new hearing aids.
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Support Has Never Been More Accessible

No need to visit our office for follow up appointments. We will schedule a remote care follow up session three weeks after your fitting appointment. This is your chance to tell us about your experiences with your new hearing aids and to ask more questions. If necessary, we can adjust the programming of your hearing aids by remote connection during this appointment.

We are always here to help. At any time during the life of your hearing aids, you may call or e‑mail us for advice.  We will provide technical support, reprogramming or whatever help you need to get the most from your hearing aids.

We Make Better Hearing Easy

Order the world’s most advanced hearing aids from the world’s top hearing aid manufacturers and have them delivered directly to your home. Your hearing aids will be selected, and custom programmed to suit your unique hearing needs by a certified audiologist.

Unlimited Support

Receive ongoing support, adjustments and reprogramming in the comfort of your home or office. Your satisfaction is guaranteed… if you are dissatisfied for any reason, simply return your order for a full refund.

Unbeatable Pricing

Because of our reduced overhead we can offer the very best prices on the latest hearing aid technology. In fact, our clients have reported savings of $4,000 and more on a pair of hearing aids.

What is included

  • Brand new hearing aids featuring the latest technology from the most reputable hearing aid manufacturers
  • Free consultation, advice and support from a certified audiologist
  • 60-day, risk free trial period. If you are not satisfied for any reason, you may return your purchase for full refund
  • 2 Year Manufacturer warranty and 2 Year Loss and Damage Waiver
  • Ongoing support, including unlimited adjustments and reprogramming from a certified audiologist
  • Satisfaction Guaranteed