Archives: FAQs

Do you have a clinic that I can visit?

Yes, we have clinics located in the Greater Toronto Area. Please call us at 1-800-801-8375 to find the clinic nearest to you. Please note that our hearing aid prices are based upon a remote care service model. Appointments are available in the clinics at additional cost of $90 per appointment.

How will I know if my hearing aids are working properly?

We perform a verification test on your hearing aids before they are shipped to you. This test ensures the devices are meeting the prescribed targets. In addition, we use an industry leading validation process to ensure your new hearing aids are meeting your needs and expectations.

How can I submit my audiogram / hearing test for your review?

Use any one of these three methods to submit the results of your hearing test (audiogram) to Zoom Hearing: Upload your test results with our Online Consultation Request Email your test results as an attachment to: customerservice@zoomhearing.ca  Fax your test results to (289) 351-3039

How do I get a hearing test?

Hearing test results are recorded on a form called an Audiogram and must be performed by an Audiologist or a certified Hearing Instrument Specialist. This test may be obtained at an Ear Nose and Throat (ENT) doctor’s office or at a hearing clinic. Tests performed at an ENT’s office are likely to be covered by …

How do I get a hearing test? Read More »